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Sep 15, 2010 at 11:18 AM

Integration Kit failure: CrystalExtension.dll failed to register


Hi, I'm looking to configure BO Xcelsius and Crystal report for use with our existing SAP BW.

Having completed the server side installation without problem, I'm now trying to do the client side installation (on my laptop) of integration kit which is giving error:

"Error 1904. Module C:\Program Files\Business Objects Enterprise 12.0\win32_x86\CrystalExtension.dll failed to register. HRESULT -2147024769. Contact Support"

The installation steps I'm following are:

1) Crystal Reports 2008 V1 - BuildVersion=

2) Xcelsius 2008 SP3

3) SBOP INTGR. FOR SAP XI 3.1 SP3 for win Server on IA32 - BuildVersion=

I'm on win XP OS on my laptop.

Any advice greatly appreciated.