cant retrieve new created Journal through Journal manger Query

[Former Member]

Hi,

System info: BPC7.5 NW SP03

i created the journal template and successfully saved a new journal, the message indicate that " Journal successfully saved" and I can see that there is journal ID created for this, them, the data was disappear from the journal entry layout and if I tried to run the query from journal manager, the message indicate that" No journal found".

exactly the same issue i have found in the forum but with no results. So i guess the problem shoud be resolved in the new release.

Does anyother know the issue.

Thanks a lot in advance

-Xiaojun

[Former Member]

Faced a similar issue with Journal disappearing from screen after saving, in backend I could see the values being stored in jounal tables.

Try creating a Journal template without any Journal Group or sub groups, this worked for me.

[Former Member]

Faced a similar issue with Journal disappearing from screen after saving, in backend I could see the values being stored in jounal tables.
Try creating a Journal template without any Journal Group or sub groups, this worked for me.

Team,

This solution has really resolved my issue.

Just want to update the team because this could be one of the solution ( if not always ). I want the team to check this solution if you come across similar issue.

[Former Member]

by the way, because of the problem post process is then impossible.

Thanks

[Former Member]

Well this reply is a little late but the resolution appears to be to install SP05.

Please see SAP Note 1494696 (Text copied below)

Summary
Symptom
Journal Manager is not showing some journals which could be observed.
Steps:
1.Logon BPC Excel Client.
2.Go to Journal Manager.
3.Select All and proceed.
4.A message that no journals are found will be displayed.
  Actually there are some journals existed in back-end system.
Other terms
journal, query
Reason and Prerequisites
Program error
Solution
Please upgrade to BPC NW 7.5 SP05 or BPC NW 7.0 SP09.