costcenter not visible

[Former Member]

Hi,

One of my users has around 10 cost centers under her group head. And for all 10 cost centers member access profile is assigned and read_write access is provided.

Strangely she is only able to view 9 cost centers when she wants to do selection condition through BPC excel. One cost center is not visible under her group head. I checked the security setting everything looks fine, and the Entity dimension member sheet hierarchy also looks ok.

Please let me know what could be the problem.

Thanks!

Vijay

[sorin_radulescu]

I suggest to create a new Meber access profice with access to these 10 cost centers and after that to assign direct for this user this Member access profile.

Check if this user will see after that all 10 cost centers.

If the answer is yes then the problem is related to security and you have to check if this user is member of multiple teams.

May be in one of team you added a restriction.

Regards

Sorin Radulescu

[Former Member]

Hi Vijay,

After going through your question, the first thing which strikes is that the problem should be in the member access profile. However, you already confirmed that the user has the access to all the 10 members in member access profile. However, she is able to see only 9 of them in the report.

What happen when the CV is changed to the 10th cost center. Does the report work? Or does it display blank cells? Do you have data in that cost center?