Crystal Report-BW Query free characteristics missing

Hello,

I am working on a crystal report against BW query, I am using SAP menu to build the report. I see that free characteristics not coming into the crystal report.

Question1: Is this an issue or is it designed to work this way?

Question2: As an alternative for this In BW query I have changed all the free characteristics into rows, now I am able to see all the fields but the data is becoming flat, when I try to role up the data for cretain fields it does not work correctly. Example: Role up of Rates (%). With database delegation option in webi role up work fine there but what about in crystal?

Thanks