Dear Experts,
Kindly guide for following requirement.
We have configured ChaRM through Solution Manager. Once the ticket is logged by End User by creating support desk message, a change req is created for that support desk msg. Once the change req is approved an UC is created. For that UC, a transport req is created & subsequently transported to production server.
For transaction- SLFN (Support Desk) we have some Text IDs & defined a Text Procedure- SLFN0001
For transaction- SDCR (Create Change Req) we have some text Text IDs & defined Text Procedure- SDCR001
For transaction- SDHF0001 (Urg. Corr.) we have some Text IDs & defined Text Procedure-SDCD0001.
Now my requirement is-
1) whatever text maintained under each text ID for support desk (SLFN) should get copied to transaction change req(SDCR).
2) whatever text maintained under each text ID for support desk (SLFN) & change req (SDCR) should get copied to transaction UC (SDHF).
As per my understanding by maintaining access sequence for Text Determination it can be done. But I am unable to get it successfully configured.
Kindly suggest for the above queries.
Regards
Vivek