Smartforms: Faxing

Hi All,

I have a form (Delivery Note) that is failing to fax.

With our configuration, the standard SAP form and print program succesfully produces a faxed output.

With the project form however, a perfectly correct image is produced and visible in SOST, however, the fax server receives a blank image and therefore does not process the message.

Based on the above, logically the problem would appear to be the smartform itself (or print program). This produces a printed output correctly and I cannot see any differences in the export parameters when it is called.

Can someone point me in the right direction please?

Thanks

JohnP