SOAP Authorization

[Former Member]

Running xMII 11.5 - we have a transaction that is being executed as a Web Service. The request is being generated from a Trusted Server and therefore has never required a userid or password to be passed as parameters. This ran without issue for a long period of time - but, recently we are starting to see the following error in the SOAPRunner log: User Not Authorized To Execute Transaction [Transaction Name]. The other interesting item is that this issue is only occurring on about 5% of the calls to the transaction/WS. The other 95% of the calls work and there does not appear to be any environmental changes that would account for the failures. Any ideas?

~Chad

[jcgood25]

Have you looked at the Transaction security section to compare some of the 95% with the 5% problemmatic TRX's? By default the user would be a local admin and a member of the Administrators role.

Any dual NIC cards on your servers? Could the IP address for the inbound Trusted Server configuration vary in certain situations and require multiple entries?