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Former Member
Sep 13, 2010 at 01:42 PM

Sending alerts to specific users via SALRT_CREATE_VIA_EVENT

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Hi,

I've set up alert management in CRM in order to notify the employee responsible via e-mail when a new task has been created for him in CRM.

I've created a new alert category:

IMG: Customer Relationship Management => Basic Functions => Alert Management => Define Alert Categories

I've set up SWE2 so that the alert is triggered via function module SALRT_CREATE_VIA_EVENT for object type BUS2000125, event "Created".

This works fine, but in alert category customizing I can only select either "Fixed Recipients" or "Recipients via User Roles". I would like to determine the recipient dynamically based on the parties involved in the task. Is this possible?

Kind regards,

Johan Wigert