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Former Member
Sep 10, 2010 at 10:09 PM

GRC Access Control 5.3 issues

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Hi Expert,

We are configuring GRC AC 5.3 SP13 and we've the following issues:

1) When we run Risk Analysis in CUP for a request shows this error:

Risk analysis failed: Exception in getting the results from the web service : 001C23BBFC7B0077000002E3000021A000048FEE89B374F5 : Found 0 operation definitions using keys: Key name:'first-body-element-ns' key value:'urn:SAPGRC_CCRiskAnalysis_V01Vi'; Key name:'SoapRequestWrapper' key value:'execRiskAnalysis';

2) When we run Risk Analysis in ERM show timeout error.

3)When we run ACCV (Access Control Configuration Validator) for CUPConnectorNameMatchCheck show:

Same connector found in ERM.

No connector configured in RAR.

Same connector found in SPM.

4) SPM module do not get trace for user logged like FF.

5)Whenever I try to approve a a New Account Request in CUP that has a company associated, the following error is shown:

Error provisioning your request. Request no: xxxxx. Error occurred in the system(s) : n/a, error details :

SYSID-NEWUSER-USER CREATE-Company address cannot be selected

SYSID-401: User NEWUSER does not exist in SAP System

However, if the Company Field is left blank when the request is created, it can be successfully approved.

We are sure that the connector is the same in 4 modules (test connection run fine).

Is there anybody that can please help us?

Any suggestion would be appreciated!

Best Regards,