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Former Member
Sep 09, 2010 at 11:45 AM

MSS Reporting iview error


Hi All,

we are implementing ESS and MSS on ECC 6.0 as backend and Portal 7.0

the patch levels and SP are all correctly applied and there is no mismatch in them.

The problem is with reporting iview in MSS ,when we open the reporting iview it shows the list of reports from the standard senario "RPTO" correctly, after selecting a report it shows the employees and ask to select employee, after selecting, when we click on "show report" button it is asking for login id and password and not accepting the ECC system credentials and shows error "Login failed"

The error details shows the system and client it was trying to connet and there it is showing the wrong client.

It is trying to connet to a differtent client than the acctual one in backend system,the client we are using is 400 but it is trying to connect to 500 client of the backend system and moreover 500 client does not exist in backend system and thus failed.

All the application are working fine in ESS and MSS,except reports.

we have also checked all the JCo connection and there settings are maintained properly .

SSO is also working fine,as rest all the screen in ESS and MSS are correct.

we have not made any changes to the standard reporting configuration in backend and in portal both.

where can we check how this reporting screen is trying to connect to a wrong client.

how to correct it??

Please suggest.

Thank you,