Crystal Reports Error in WIn7

[Former Member]

Has anyone else had this error? If so how can I resolve it?

Log Name: Application

Source: Crystal Reports

Date: 9/2/2010 4:32:04 PM

Event ID: 4096

Task Category: None

Level: Error

Keywords: Classic

User: N/A

Computer:

Description:

An error has occurred while attempting to load the Crystal Reports runtime. Either the Crystal Reports registry key permissions are insufficient, or the Crystal Reports runtime is not installed correctly. Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required. Please go to http://www.businessobjects.com/support for more information.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Crystal Reports" />

<EventID Qualifiers="0">4096</EventID>

<Level>2</Level>

<Task>0</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2010-09-02T23:32:04.000000000Z" />

<EventRecordID>1553</EventRecordID>

<Channel>Application</Channel>

<Computer>corwch-015.ridgefield.local</Computer>

<Security />

</System>

<EventData>

<Data>An error has occurred while attempting to load the Crystal Reports runtime. Either the Crystal Reports registry key permissions are insufficient, or the Crystal Reports runtime is not installed correctly. Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required. Please go to http://www.businessobjects.com/support for more information.

</Data>

</EventData>

</Event>

[former_member11696]

Need a lot more info.

What version of CR is a good place to start?

Is this an application or Crystal Reports Designer?

Check the platforms PDF files to see if the version of CR you are using is supported on that OS.

Thank you

Don

[Former Member]

Version 10

Application

were can I find that pdf file?

[former_member11696]

CR 10 has not and will not be tested on Windows 7.

What kind of application and di you write it or a third party? Check with the developers if it's supported and how to.

And depending on the SDK used depends where I can move this post for more info.

Click on Businessobjects tab above and then Crystal Reports and you'll find the Platforms link.

Thank you

Don