Sales order header text determination problem

[former_member310771]

Hi,

I am facing a problem in sales order header text determination.

In this scenario, sales order is being from IDoc (ORDERS05). When i go to header text, i do not see any text for 'shipping instructions'. However the 'page & pencil' icon has lines on it which makes me think that the text was determined (?).

When i go the analysis, i can see that the text is determined.

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Text ty 0012 Shipping instructions Access sequen 0008

Nr Object ID PARVW All Languag PARVW SORG. Req Data Note

001 VBBK 0012 X 001 101 Requirement is not met: text could not be obtained.

002 KNVV 0002 WE 121 1 texts could be obtained

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So why system is not "displaying" text?

If i create the same order with same data through VA01 then the text is determined and displayed as well.

Thanks,

Naminator

[Former Member · Accepted solution]

Hi,

As I understand, in your scenario (Generally too) the Idoc is sent by the customer with shipping instruction. It should have got determined. However, there are several reasons why it would not have got determined.

Perhaps there is a language issue. When you login to the system, you may be logging in with the right language and then you create the sales order. However, when the idoc is sent, a wrong langauge might be getting determined. Hence, system is unable to determine the right language and put shipping instruction text in the header text.

If you are in production system then the best thing you can do is to run one of such Idoc in foreground. If you have workflow enabled, there might be several idocs of such type which might have been errored out for different reasons. You can run one of them to check why the text is not getting determined.

Or if you do not any such idoc is production, then, put the Idoc in question into quality system, then, run the idoc in foreground thro' Tcode: WE19. System will most likely take you to the text determination screen. You can then come to know the error.

Also, check the configuration for text determination. There seems to be a language issue. Check if all the languages are defined for partners in the text determination.

If none of these work for you, then, take help from ABAPer. It will definitly help...

Hope this helps

Thanks

Mukund S

Edited by: MukundHS on Sep 8, 2010 9:24 PM

[former_member310771 · Accepted solution]

Thanks for the response Mukund.

We are not receiving shipping instructions in Idoc. It is to be determined from the customer master.

Regards,

Abhijit

[Former Member · Accepted solution]

Hi,

Okay... But I still believe that there is some languge issue. Why dont you run the idoc in foreground thro' WE19 once to check if things are fine. You should be able to find out the cause for it.

Thanks

Mukund S

[Former Member]

Hi,

Check if the requirements assigned to your text ID's are met.

Go to VOTXN>Sales doc header text>Access sequence for text ID-->Give your access sequnce,

Go to VOFM to see the code here.

Thank you

Kris

[former_member310771]

It seems that SAP expects to receive shipping text (header) in the ORDERS05 idoc itself.

In its absence it won't go and determine text from business partners. To do that perhaps an ABAP solution is required.

In my case, business accepted to populate text in the idoc so it is resolved.

I appreciate the time effort of those who have shared their thoughts/solutions...

Cheers,

Naminator