SAP Download Manager on Windows 7

[Former Member]

Hi,

I'm trying to install download manager (to download OSS notes) onto my new Windows 7 PC. I have installed Java 2 Runtime Environment SE v1.4.2_18 and downloaded the Download Manager from the SAP marketplace.

It installs with no errors but when I try and run it nothing happens, nothing opens, no messages.

This is currently working on my old Windows XP patch 3 PC.

I have tried to run Download Manager in compatibility mode, but nothing happens. Tech services have looked at the event manager but there are no useful errors.

I've uninstalled it and re-installed it 3 times as well as trying several versions of Java.

Has anyone else had this problem? Can anyone suggest anything I haven't tried?

Thanks,

Gill

[Paul_Babier · Accepted solution]

Gill,

Are you on SAPGUI 7.20?

If you are not you should upgrade to 7.20

Please refer to SAP Note 1412821 for more information

Regards,

Paul

[Former Member]

Hello

I'm working on windows 7 and installed the latest download manager version 2.1.140. I need to set proxy host.

According to the installation guide, the java version requirement is 1.5 or higher.

During the SDM installation, in the java path setting screen, only the java version above 1.5 can be selected.

I also installed j2sdk-1_4_2_06-windows-i586-p.exe, but this java version could not be selected during installation.

How did you set java version during SDM installation?

Thanks a lot in advance!

[Former Member]

Hi there.

Try the following as this worked for me.

1) Right-click the installation file and select ‘Properties’.

2) Click the ‘Compatibility’ tab.

3) Check the box next to ‘Run this program in compatibility mode for’ and select ‘Windows 7’ from the drop-down menu.

4) Click ‘Apply’.

5) Run the installation as normal.

[Former Member]

thanks.

I've installed j2sdk-1_4_2_06-windows-i586-p.exe and my sap downloadmanager can run eventhough aero theme doesn't work for my Win7.

[Former Member]

As per latest reply the thread is marked as answered

[Former Member]

Hello Charles Anthony!

Thank you very much for you hint.

I had the same issue and I solved installing j2sdk-1_4_2_06-windows-i586-p.exe version.

Regards,

[Former Member]

Hi,

I have solved this problem. I have installed java (j2sdk-1_4_2_06-windows-i586-p.exe)

Link:http://java.sun.com/products/archive/j2se/1.4.2_06/index.html

Regards,

Charles Anthony

[former_member661805]

Work fine.

[Former Member]

IE8 settings and compatibility are not relevant at all in this context.

it works when I disable Windows Aero themes and choose instead a "Windows Classic" Theme.

Not fun, but it works.

After that I switch back to the Aero Theme. I guess there's a way to do this automatically when starting the download Manager - but I haven't figured it out yet.

On Windows 7:

Right Mouse Click on the Dekstop

->Personalize

-> Choose a non-Aero-Theme, e.g. "Windows Classic" in section "Basic and High Contrast Themes"

Than start windows download manager again.

[Former Member]

Dear Colleagues,

It had the same problem and have been resolved by running the sap download manager program in compatibility mode u201C Windows Vista SP2u201D, now everything is working fine.

Regards,

Ahmed Saber

[Former Member]

Hi All,

Did you all try the Java Archive version of SAP Download manager in Windows 7?

I guess this Downlaod Manager Java Archive will work under any Windows version with any Java Versions.

Cheers

[Former Member]

Ahmed Saber's response - compatibility mode, setting vista service pack 2 worked for me.

Thanks.

[Former Member]

Hello,

SAP Download Manager on Windows 7 behinde Proxy will only work with JAVA 1.4.2_12 or lower and Compatibility mode

Windows Vista (Service Pack 2)

Kind regards

Jan

[former_member80944]

I have it working now by using XP mode. Not a solution but a work around

[Former Member]

Yes, I have it working on a virtual XP mode machine.

We never got it working on Windows 7.

[Former Member]

Same here. Got it work using compatibility mode: Windows Vista SP2 and run as administrator

[mateus_pedroso]

Hello Gill Ackroyd

Check if your Windows 7 fulfills all the requirements of note below.

Number 1412821

Short text SAP GUI for Windows: Support on Windows 7

[former_member80944]

I am having this same issue. I have also tried several versions of Java with the same results. Download manager applications never opens.

[Former Member]

I had the same issue and managed to get it working by changing the compatibilty to Vista SP3 and run as admin.

Good luck.

[Former Member]

I have Windows 7 Enterprise, 32-bit and JDK 1.6.22.

The download manager starts fine.

I have connection problems (403 error), but that's another issue.

[Former Member]

worked for me, thx

[Former Member]

hi

what is ur IE verson?

refer this

[|]

and SAP Note 1347768 - Web Dynpro and Microsoft Internet Explorer Version 8.0, But as per ur first update, u tried already in compatibility view.

did u try with other Java version??

best of luck.

jansi

[Former Member]

I'm running IE8, my previous PC was running IE7.

We've tried it with IE8 and Windows XP and it works so the issue is definately with Windows 7, not IE.

I have tried it with different Java versions, the one I'm using is the one SAP recommends on the download instructions.

Edited by: Gill Ackroyd on Sep 9, 2010 12:25 PM

[Former Member]

hi

while giving the address details give the full name like "http://www.http://www.service.sap.com"

the configuration should be lik this,

Start Download Manager and select "View --> Download Manager

configuration"

2. Enter the following:

Adress --> http://www.http://www.service.sap.com

Username --> Your S-user

Password --> Your password

If you use a proxy to access the internet, you'll have to fill in the

parameters for the proxy settings

check and update

jansi

[Former Member]

I don't even get that far. Nothing opens, nothing happens when I try and start Download Manager.

I know what config settings I need as I have a working version on my old Windows XP PC.

[Former Member]

you try to right click on windows 7 and start as administrator?

could be issue with OS security

is there release note for application or application guide? do you see windows 7 supported?

i am not connected to portal so I am not familiar

[Former Member]

I've tried to run it as an administrator and still nothing happens, no errors, no messages.