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Former Member

SAP Download Manager on Windows 7

Hi,

I'm trying to install download manager (to download OSS notes) onto my new Windows 7 PC. I have installed Java 2 Runtime Environment SE v1.4.2_18 and downloaded the Download Manager from the SAP marketplace.

It installs with no errors but when I try and run it nothing happens, nothing opens, no messages.

This is currently working on my old Windows XP patch 3 PC.

I have tried to run Download Manager in compatibility mode, but nothing happens. Tech services have looked at the event manager but there are no useful errors.

I've uninstalled it and re-installed it 3 times as well as trying several versions of Java.

Has anyone else had this problem? Can anyone suggest anything I haven't tried?

Thanks,

Gill

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12 Answers

  • Best Answer
    Dec 02, 2010 at 01:36 AM

    Gill,

    Are you on SAPGUI 7.20?

    If you are not you should upgrade to 7.20

    Please refer to SAP Note 1412821 for more information

    Regards,

    Paul

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  • Sep 09, 2010 at 09:58 AM

    hi

    what is ur IE verson?

    refer this

    [Web Dynpro ABAP problems with Windows Explorer 8|Web Dynpro ABAP problems with Windows Explorer 8]

    and SAP Note 1347768 - Web Dynpro and Microsoft Internet Explorer Version 8.0, But as per ur first update, u tried already in compatibility view.

    did u try with other Java version??

    best of luck.

    jansi

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    • Former Member

      I'm running IE8, my previous PC was running IE7.

      We've tried it with IE8 and Windows XP and it works so the issue is definately with Windows 7, not IE.

      I have tried it with different Java versions, the one I'm using is the one SAP recommends on the download instructions.

      Edited by: Gill Ackroyd on Sep 9, 2010 12:25 PM

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    Former Member
    Dec 14, 2010 at 10:02 AM

    Hi,

    I have solved this problem. I have installed java (j2sdk-1_4_2_06-windows-i586-p.exe)

    Link:http://java.sun.com/products/archive/j2se/1.4.2_06/index.html

    Regards,

    Charles Anthony

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  • Sep 08, 2010 at 03:19 PM

    hi

    while giving the address details give the full name like "http://www.http://www.service.sap.com"

    the configuration should be lik this,

    Start Download Manager and select "View --> Download Manager

    configuration"

    2. Enter the following:

    Adress --> http://www.http://www.service.sap.com

    Username --> Your S-user

    Password --> Your password

    If you use a proxy to access the internet, you'll have to fill in the

    parameters for the proxy settings

    check and update

    jansi

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  • Sep 20, 2010 at 06:25 PM

    I am having this same issue. I have also tried several versions of Java with the same results. Download manager applications never opens.

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  • Sep 21, 2010 at 04:47 AM

    I have it working now by using XP mode. Not a solution but a work around

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    Former Member
    Nov 02, 2010 at 11:20 AM

    Dear Colleagues,

    It had the same problem and have been resolved by running the sap download manager program in compatibility mode u201C Windows Vista SP2u201D, now everything is working fine.

    Regards,

    Ahmed Saber

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    • Former Member Former Member

      Hello,

      SAP Download Manager on Windows 7 behinde Proxy will only work with JAVA 1.4.2_12 or lower and Compatibility mode

      Windows Vista (Service Pack 2)

      Kind regards

      Jan

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    Former Member
    Dec 01, 2010 at 10:24 PM

    IE8 settings and compatibility are not relevant at all in this context.

    it works when I disable Windows Aero themes and choose instead a "Windows Classic" Theme.

    Not fun, but it works.

    After that I switch back to the Aero Theme. I guess there's a way to do this automatically when starting the download Manager - but I haven't figured it out yet.

    On Windows 7:

    Right Mouse Click on the Dekstop

    ->Personalize

    -> Choose a non-Aero-Theme, e.g. "Windows Classic" in section "Basic and High Contrast Themes"

    Than start windows download manager again.

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    Former Member
    Jan 26, 2011 at 06:52 PM

    Hello Charles Anthony!

    Thank you very much for you hint.

    I had the same issue and I solved installing j2sdk-1_4_2_06-windows-i586-p.exe version.

    Regards,

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    Former Member
    Jan 26, 2011 at 07:34 PM

    As per latest reply the thread is marked as answered

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