Error while creating delivery with reference to STO

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Hi,

I am getting the following error while creating the delivery with reference to STO

Document is incomplete: You cannot save the delivery

Diagnosis:

When the system checked whether saving delivery was

permitted, it determined that the requirements stored in

Define Incompletion Procedures for this document do not

allow this subsequent function.

I have checked the following already:

1. Maintained shipping data for both the supplying and receiving plants.

2. Shipping tab exists in the PO

3. Shipping point determination is checked.

4. Customer masters created for both supplying plants and receiving plant for the sales area created for STO

5. Material master is available in both receiving and supplying plants.

It is working fine in one client. and giving a problem only in the other.not able to figure out where the error is. appreciate your suggestions

regards

joe