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author's profile photo Former Member
Former Member

LSO Internet mail to Manager when employee Booking Confirmation/Course

Hi Experts,

We are using the Form class LSO_PWB_COVER and customised application Form to notify the Employee and Manger when the employee booking is confirmed to a Course Type.

The Issue is, email notification is sent to employee email id and Manager email id. Since the content of the form is addressed to employee saying that "Dear Employee XXXXX, this is to confirm your booking to so and so course". the same details are sent to manager.

Which is creating confusion to manager with the content of the mail.

Can any one of you suggest me on:

Is there any possibility to send the email notification to Manager in 'CC' instead of 'To'.

or Can we change the content of the form before sending to Manager? using BAdI: Change Output Control Options.

Pls help me with your experiences.

Thanks

Gita

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  • author's profile photo Former Member
    Former Member
    Posted on Jun 17, 2011 at 09:17 AM

    Hi,

    We are facing the same scenario. Could you please provide the Solution implemented by you.

    Thanks & Regards,

    Harika.

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  • Posted on May 12, 2015 at 08:14 AM

    Greetings,

    I have a similar problem.

    I need to change the content of the email notification depending upon whom it is being sent to.

    Can you please share the solution that you found for this?

    -

    A

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