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Doing a goods receipt for a customer material that is ASEQ status

Former Member
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We are needing to find a way to be able to do a goods receipt for a child part in ASEQ status. Most of our customers will send in their part after disassembling it themselves. Since we can not receive the part our present process is to dismantle so the system status changes to ESTO and we can receive. The problem with this is that the end user forgets to assemble the part back and we end up breaking the linkage.

We have looked into using User Status in the equipment master and have configured that. However the user status button, nor name shows up in the equipment master. I have looked at the field selection in IMG and it is not hidden. I am assuming it is being supressed by a user exit we have.

Can anyone give me any suggestions on how we can improve the process using SAP for material that is ASEQ status and being able to create an inbound delivery so we can receive in our warehouse for this status without dismatling the unit?

We are on ECC

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
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Hello Kimberly

You lost me while describing your current process, so please provide more details as to how you dismantle and reinstall etc. Also how the part goes back to the customer.

However I can provide you clarifications to some questions you raised..

You see both system and user statuses in the field 'Status' itself. This is the 3rd row in the Equipment display screen under Equipment number and Description. If you see carefully you will see 2 sections, the one on left is system status and the one on right is User status. If you click on the i (info) icon, you will be taken to a screen where you see more info like status and business processes etc.

ASEQ is a system status and it is determined by what you did ( example dismantling) and can't be changed by you (user). If you see the 'Business Processes' tab, you will also see the this won't allow assignment to a Delivery and so on. So my point is having a user status will not help you. Based on the combination of system and user statuses, some processes are permitted, some not. For example if Goods Receipts are allowed, may be you can receive without an Inbound delivery. I am mentioning this as a thought initiator, I know you will have a Return/Repair order process including a return delivery.

I guess you have to systematically prevent the user from doing whatever they are doing out of turn, e.g., forgetting to reassemble (install?) and for this User statuses can help.

Let us know your process more in detail and I am sure SAP will have a standard way to receive a child part of a big assembly. Other members will share their practices also.

Take care.

Former Member
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Thanks so much for your reply. Here is the process as of date:

Material is brought in on RMA inbound delivery. Receiver tries to receive. User gets an error message due to the serial number being ASEQ. Service End User dismatles the material from the father unit. This puts the status ESTO, user changes to ECUS. Now we can receive the material on inbound delivery. Material is repaired through use of a PM work order. Material is in ESTO status and Material is goods issued out. Then the Service End user needs to mantle the material back to the father unit in the system. The status then changes to ASEQ.

Former Member
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I am not a CS Specialist but I propose the following alternatives: They are not very simple though. But there are some cool functionalities ( I think) in T code IE4N which may open some possibilities for you.

1) Goods Movement into Stock Without PM Integration. You need to activate some BADIs for this. See the link below:

http://help.sap.com/erp2005_ehp_04/helpdata/EN/97/6fff1767daf946ae83d0337f492a5f/frameset.htm

2) Dismantling Equipment Without Simultaneous Material Movement

You can do this if you are tightly controlled process wise and the part (equipment) goes back to the same customer. You need to see how you will capture the repair costs etc.

3) Set up a nightly program which carries out a comparison of structure gaps (Placeholders) with Goods Issues ( compare Material - Serial Number) and sends alerts if a structure gap is not filled after say X days of Goods Issue. Structure gaps require using Master Parts Lists (MPL) and Configuration Control Workbench which I am not sure if you are using. Even if you don't use them, I think you can work out some ways to copy the idea.

Read about Configuration Control Workbench and structure gaps here.

http://help.sap.com/erp2005_ehp_04/helpdata/EN/be/10f0bb2bba4c4bbe7bdb0ad399ebe5/frameset.htm

Hope this helps. Keep me posted.

Answers (0)