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Former Member
Sep 01, 2010 at 11:23 AM

Chinese Characters coming as ### in only PDF print preview



We are using Special Request for creating a shopping cart. In which the user can evter the product description in any language.

So, the vendor can be from germany or america... the china user can enter the product desc in chinese language.

So, we are facing this issue like, the chinese characters entered in the product desc are coming fine in the portal and SRM but when we see the PDF output print preview they are coming as #### or some weird characters.

The normal smartform print preview works fine, chinese chars are coming in that.. only the PDF is creating problem.

Any clues?

The device type PDFUC doesnt works, the PDF gives some error, that you need to install some upgrades but we already have Adobe reader 9.0

Help needed guys as this month end is our Go live.


Vaibhav Goel.

Edited by: Vaibhav goel on Sep 1, 2010 1:59 PM