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Former Member

Workflow Emails for approval

Hi Experts,

I need your help here please.

Our SAP CLM system has been configured in such a away that whenever you create a Master Agreement and save it, an email notification is sent out to all the collaborators linked to that particular Master Agreement to notify them of the creation (of Master Agreement). Then whenever the Owner/creator of teh Master Agreement changes something and saves another email is sent out to all the collaborators again. And the same happens again (email notifications are sent out again to all the collaborators) whenever a contract is generated and the sequence goes on whenever anything is changed and saved.

Is there a way you can only allow or limit the system to send emails ONLY when you change the phases e.g from initiation to approval and not everytime you save?

Users are getting frustrated with the numerous email notifications they keep getting for just one Master Agreement/contract sent out whenever the Owner/contract creator saves or makes ammends to the Master Agreemnet/contract.

Experts come to my rescue please.

Thanks in advance.

Kind Regards,

H

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1 Answer

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    Former Member
    Sep 01, 2010 at 12:57 PM

    You cannot change the settings in the 'Email Configuration' ?

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