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email contents as attachment

Former Member
0 Kudos

HI,

I am sending email to external email system from workflow.the email is routing to user but the contenets of email is going as an attachment with .RAW file where as it should display in the body of the email?

could you please guide me if i am making anything wrong in my workflow binding or something?

Thanks

prs

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi Sahu,

In standard the contents of mail goes in attachment only. This is a standard behaviour of workflow.For your case, maintain the contnets of mail in TASK Description in workflow then it can go in contents format.

or seocnd way is if you are expert of workflow then use access key ceate a z-transaction and edit the entire standard program.

I hope this will resolve the query.

Regards,

Ravindra

Former Member
0 Kudos

HI Ravindra,

Thanks for your reply.but i have maintain the contents of mail in TASK Description in workflow so it should go to in contents format.but dont know what is the issue?can u guide me if there is anything worng in binding.

Regards

Sahu

Former Member
0 Kudos

Hi Sahu,

In standard it will not work. Use the second option of my previous reply. You need to modify the standard program for this by using access key. This is done in my current project.

Regards,

Ravindra

Former Member
0 Kudos

Hi Ravindra,

do you have the code of it so that i can modify the standard program?and where else i've to make the changes.

kind regards

sahu

Former Member
0 Kudos

Hi Sahu,

This is done in SWDD. The entire program is changed to z-program. Try this. since I am functional guy, I can help you upto this only. Hope this will be helpful.

Regards,

Ravindra

Former Member
0 Kudos

Hi Ravindra,

could you please tell me the workflow number or the z-program name?

kind regards

sahu

Former Member
0 Kudos

Hi Sahu,

z-program means you have to edit the standard program and make it as z. Please check in transation which I have given in previous reply and modify it as z-program measn development. But it's very critical one so if you are workflow expert then only go for it.

Regards,

Ravindra