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Former Member
Aug 30, 2010 at 09:14 AM

Issue in ESS Personal Data SSN Number in Portal


Hi All,

We are using personal data iView for US .In the Personal Data screen SSN number as coming just like this 108-46-2148 . When I am clicking the review button its throwing the error with message "Personal ID number must consists of nine digits".Because here its counting hyphen also.So it will come 11 digits.Thats why its throwing the error.

When I checked in the Backend PA0002-PERID its showing the number as 108462148.How to eliminate hyphen from the field in portal.

Can any one please guide me to solve this issue