Need help on SAP Incentive and commission management (ICM)

[Former Member]

Dear Experts,

I am trying to configure SAP ICM for automating the commission computation and settlement for 3rd party agents. As i went through the documentation on SAP ICM, I had a few questions for which i seek your help. Here are the questions:

1) Does ICM fit into SAP SD scenario - I wanted to compute commissions based on the billing that i do in my SD system. While reading the ICM documents on SAP Help, i could see that the data sources for ICM includes CRM, BW or DBM but no mention of SD anywhere.

2) If it fits into SD, what are the configurations steps to be followed to get the commission computed when a billing takes place? Please provide link to any documentation on this. I have the Business Scenario Config guide for CRM-ICM-HR and DBM-ICM Configuration guide downloaded from SAP marketplace.

3) Has anyone come across a visual tutorial on ICM in action i.e. a simulated transaction scenario where commissions are getting computed and settled using SAP ICM engine? If yes, kindly provide link to the same.

The above information is ciritcally required so as to decide whether to go ahead with the SAP ICM route or not.

Hence, i would greatly appreciate if any of you could please help me at the earliest.

Looking forward to a quick response.

Thanks & Regards,

Sujith

[Former Member]

Can we use billing document/invoice as business object to create a commission case?

[Former Member]

BIlling Document\ Invoice can be used as a business object to calculate comm in ICM, but if your transaction volume is large than you may prefer to sum up various invoices based on criterias like sales rep, product type etc and then post a collective comm case for all these transactions.

Regards

Manas Dua

[Former Member]

Hello,

Can i have ICM help or ICM training from any where ?

[Former Member]

Hi Sujith,

Could you please provide link to these config guides u have mentioned here?

Thanks

[Former Member]

Hi Hamed,

I got the config guides from service.sap.com. I did a search for documents in Knowledge Exchange.

Regards,

Sujith

[Former Member]

Hello Sujith,

You are able to integrate ICM with any SAP module on upstream. SD being one of them. Define a business object structure for your SD orders and build your ICM application based on that. I cannot tell you where to integrate this design to SD because that would depend on you commission and incentive rules eg. at booking, at delivery, at invoincing etc.

Hope that helps.

Regards

Rahul

[Former Member]

Hi Rahul,

Thanks for your reply. In my case, I have a requirement to trigger commissions at invoicing stage. Could you please throw more light on how to define SD related structure in my commission application? Any documentation for the same?

Thanks,

Sujith

[Former Member]

Hello Sujith,

You need a ICM consultant. It is a separate module and similar to other SAP modules, would be akin to SD consutlant configuring FI-CO, you would need someone dedicated to the enable this. From a documentation perspective there is not much to go around except the help documentation. See if that helps.

Regards

Rahul

[former_member436463]

Hi Sujith,

Did you already get any documentation? If yes, can i have it? I'm trying to do the same configuration.

Thank you very much.

Adilson Palmioli