I am trying to configure SAP ICM for automating the commission computation and settlement for 3rd party agents. As i went through the documentation on SAP ICM, I had a few questions for which i seek your help. Here are the questions:
1) Does ICM fit into SAP SD scenario - I wanted to compute commissions based on the billing that i do in my SD system. While reading the ICM documents on SAP Help, i could see that the data sources for ICM includes CRM, BW or DBM but no mention of SD anywhere.
2) If it fits into SD, what are the configurations steps to be followed to get the commission computed when a billing takes place? Please provide link to any documentation on this. I have the Business Scenario Config guide for CRM-ICM-HR and DBM-ICM Configuration guide downloaded from SAP marketplace.
3) Has anyone come across a visual tutorial on ICM in action i.e. a simulated transaction scenario where commissions are getting computed and settled using SAP ICM engine? If yes, kindly provide link to the same.
The above information is ciritcally required so as to decide whether to go ahead with the SAP ICM route or not.
Hence, i would greatly appreciate if any of you could please help me at the earliest.
Looking forward to a quick response.
Thanks & Regards,