SAP 8.8 PL13 - Client keeps getting Configuring Client dialog box

Hi all,

We have 2 installation of B1 8.8, PL11 and PL13 respectively.

At some of the workstations, once user login to B1 client, there is a box pop-up that says "Please wait while Windows configures SAP Business Client". The progress bar below will show "Gathering required information", and keeps moving from empty to full, then empty to full, and so on.

I am getting this problem on both Windows XP workstation as well as Windows Server 2003 R2.

Any idea what is wrong?

thanks,

Fey