We will use Remedy to create the message , and dispatch the messages related to Solution Manager, We want to integrate them by web service, does anyone have good advice or comments to it?
The specification of the interface is published at [http://service.sap.com/solutionmanager |http://service.sap.com/solutionmanager ]> Media Library > Technical Papers > Service Desk 3rd party interface Web Service API Whitepaper.
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