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Downpayment amount not cleared in AUC

Dec 05, 2016 at 10:09 AM

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Hi Gurus,

We have cleared the down payments in an AUC & it got successfully cleared. But when we tried to clear the AUC, it says that still there's a down payment exists ($6.46). When we checked it, we found that the balance has derived as an exchange from our local currency 2 (USD). Please suggest us a way to remove this downpayment & settle the AUC.

Thank you,

Kasun.

AUC Screen...

Error message...

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image-2.jpg (47.9 kB)
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2 Answers

Gabriel Felipe Coleti Dec 05, 2016 at 01:12 PM
1

Dear Kasun,

Please check OSS Note 1544783 maybe it can be the solution or explanation for your issue.

Best regards,

Gabriel Coleti

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Thanks Gabriel, I have tried this method & got the down payments cleared from the AUC. But when I tried to settle the AUC, an error says that, this amount of down payment still exists.

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Bernhard Kirchner
Dec 05, 2016 at 01:38 PM
0

Dear Kasun,

please also check notes 92629 and 35309.

best regards Bernhard

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