Hi Gurus,
We have cleared the down payments in an AUC & it got successfully cleared. But when we tried to clear the AUC, it says that still there's a down payment exists ($6.46). When we checked it, we found that the balance has derived as an exchange from our local currency 2 (USD). Please suggest us a way to remove this downpayment & settle the AUC.
Thank you,
Kasun.
AUC Screen...
Error message...
Dear Kasun,
Please check OSS Note 1544783 maybe it can be the solution or explanation for your issue.
Best regards,
Gabriel Coleti
Thanks Gabriel, I have tried this method & got the down payments cleared from the AUC. But when I tried to settle the AUC, an error says that, this amount of down payment still exists.
Dear Kasun,
please also check notes 92629 and 35309.
best regards Bernhard