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Former Member

Downpayment amount not cleared in AUC

Hi Gurus,

We have cleared the down payments in an AUC & it got successfully cleared. But when we tried to clear the AUC, it says that still there's a down payment exists ($6.46). When we checked it, we found that the balance has derived as an exchange from our local currency 2 (USD). Please suggest us a way to remove this downpayment & settle the AUC.

Thank you,

Kasun.

AUC Screen...

Error message...

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2 Answers

  • Dec 05, 2016 at 01:12 PM

    Dear Kasun,

    Please check OSS Note 1544783 maybe it can be the solution or explanation for your issue.

    Best regards,

    Gabriel Coleti

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    • Former Member

      Thanks Gabriel, I have tried this method & got the down payments cleared from the AUC. But when I tried to settle the AUC, an error says that, this amount of down payment still exists.

  • Dec 05, 2016 at 01:38 PM

    Dear Kasun,

    please also check notes 92629 and 35309.

    best regards Bernhard

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