Smartform is not able to print some chinese and japanese character

[Former Member]

Hello Experts,

We are afcing this problem that Smartform is not able to print some chinese and japanese character

since the last upgrade of the system.

Could anyone please let me know if any smartstyle needs to change or is there any other solution for this?

Thanks in advance.

[david_liu1]

Hello,

Perhaps this is simply a problem with the Sapscript buffers. You can

run the report RSTXDELL on the system to clear the Sapscript buffers.

It is a good idea to do the refresh procedures after any updates

concerning font metrics, device types etc...

To do this you can use RSTXDELL report with default settings except it

is better to have * instead of the current client number in the Client

field.

After this can you please create some new spools and the problem should

be resolved. It will not work to reprint an old spool as the contained

data is already incorrect.

Regards,

David

[Former Member]

Hi ,

Check the smartstyles of that paragraph formats after the upgradation and also font families are available or not

Let me know if any concerns....

Regards,

Lokesh..

[aidan_black]

Hello,

Which device type do yuo use to print? What is the result if you print via the unocode cascading fonts device type SWINCF?(see SAP note 812821)

Regards,

Aidan