How to intimate customer about date of receipt of goods

[randhir_mishra]

Dear Experts,

When we do delivery and PGI we want the system to automatically intimate customer about the date on which the goods are reaching him. Can this be done through standard configurations ? If yes then please let me know how. If any new programme to be developed please explain.

Thanking in anticipation,

Regards,

Randhir

[Lakshmipathi]

Suggestion given on POD is applicable to seller and I am sure, you are asking for buyer.

If so, I dont think through standard settings, you can achieve this even if you had configured Transportation and Route.

You need to have a zee table where you should have fields like Actual GI date, Transit period etc., and as and when PGI is made, system should send a message from this table after calculating the transit period.

thanks

G. Lakshmipathi

[randhir_mishra]

Thank you Lakshmi sir,

You are right, I mean to ask that when we do PGI

[randhir_mishra]

Thank you Lakshmi sir,

You are right, I mean to ask that when we do PGI the customer should get to know the date on which he will receive the goods. I think you are right, that we need to create a zee table.We will work on this and let you know.

Thanks again both of you.

Regards,

Randhir

[Former Member]

Hi Randhir,

You should do config. for the VLPOD t-code (proof of delivery doc ).

Firstly, you should go to path of LO >> Shipping >> deliveries >> Proof of delivery >> Set POD-Relevance Depending on Delivery Item Category and you should you should maintain X for POD-relevant, maintain V Fully-Automated POD Processing

Fully-Automated POD Processing in that screen.

Additionally, you should set the POD relevant screen from the customer sales are data shipping tab in customer master from xd02.

After all, you can create automatic e-mail with new POD output condition and type from NACE t-code in order to achieve it via mail ,use the medium 5, and for periodic job, should be 1 for dispatch time.

I hope these will be very useful for you.

Thanks,