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claims Approval request unable to see in Benifits and payments page.

Former Member
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hi all

after backend configuration of claims approval request ...i am able see the claim Approval request in the portal content->content provided by sap->endusercontent->line manager->mss->iviews->benifits and payment ->india->claims approval request

but i have customized Ess home page earlier...i need to add this area in Benifits and payments page.

so i have done customisation in spro where i dindn't find any country specific for claims.

i have been for normal existed one...

but i am unable to see in my page.

is any backend hr config require for this?

plz let me know ......

thankyou

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
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Hi swapna,

Under the node "define country specific services", please check whether there is any entry for EMPLOYEE_BENEFITPAY_CLAIMS05 and the corresponding country grouping of the user. It will be linked with a Resource. For example, if country grouping of the user is 40, there will be an entry like

EMPLOYEE_BENEFITPAY_CLAIMS05 40 EMPLOYEE_CLAIM_IN_SERVICE05

If the entry is there and still the issue is persists, go to the node "Define Resources".

For the resource EMPLOYEE_CLAIM_IN_SERVICE05 check whether proper pcd location is given for your claims iview.

Save the entries. Logoff and login to portal and check

Thanks

Former Member
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no pcd location is available in that particular claims...so i have created the resource and given the pcd location of claims iview,

but i have a doubt that now i need to create service and after i have to assign the service to area.

while creating service i have been for country specific.....but my problem is not solved.

so what i need to do now?

thankyou

your ans was helped me lot......tahnkyou

Former Member
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hi Swaralipi Ghosh

i solved my problem with your guidance.

now in Benifits and payments am able to see Reimbursement Module - Claims / Advances

but while opening getting Error -


Page no found or not Available

would you help to solve

thankyou

swapna

Answers (1)

Answers (1)

Former Member
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Swapna,

can you pls. more clear about your problem pls.

Regards,

Amar

Former Member
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we have done configuration in advance claim at r3 level.

where we have maintained the 1) attributes of reimbursement types

2)payment related information for reimbursement

......so on

maintained the basic settings also

After that in ESS iviews i am able to see the iview of cliams approval request ......with all available fields.

before i have done homepage ciustomization for ESS home page....at that time i didnt use claims page in benifits and payment

now i want add this claims iview in Benifits and payments.

in spro i have been for asssign service to aubarea

subareakey service shortkey

EMPLOYEE_BENEFITPAY_SUBBENEFITS_2005 EMPLOYEE_BENEFITPAY_CTXD_CN

like above i have given.......i didnt find for india country(service)

even i maintaining like i am unable to view in Benifits and payments .

i want to see claims in Benifits and payments.

i guess you understand my problem....if no let me know i will try to give much clear than this.

thankyou

swapna

Former Member
0 Kudos

Hi Swapna,

Please check whether proper resource is mapped with the service you have assigned to the Benefits and Payments SubArea based on country grouping. If not, please map a resource with the service, and attach that resource with your webdynpro application. the country grouping has to be same as of the user.

Thanks

Former Member
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hi

in spro in homepage

i have assign service to subarea------EMPLOYEE_BENEFITPAY_SUBPAYMENT_2005 EMPLOYEE_BENEFITPAY_CLAIMS05 5

unser assign subarea to areas

EMPLOYEE_BENEFITPAY_ERP2005 EMPLOYEE_BENEFITPAY_SUBPAYMENT_2005 1

i have done above configuration , evenrthough not getting at portal level...

can you tell me why?

is thr anything required?

Thankyou

swapna