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Former Member

Sales Return from Legacy System

Dear Expert,

How to return back stock from sales return where those items were Customer Return that sold using legacy system before using SAP. Now we need to put back those stock as unrestricted stock, however, we have problem here that we do not have reference documents to perform sales return in SAP.

Best regards,

Mahnansa

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4 Answers

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    Former Member
    Aug 23, 2010 at 03:26 AM

    Hi,

    You can directly create a return order with out any refernce as original billing was done in legacy.

    Put the old legacy invoice no in the PO number field. and than create a return delivery >> PGR> credit note.

    Because if there is any open balance carried forward in the system for the customed it will be settle against that.

    Hope this will help you !!!

    Regards,

    Krishna O

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  • Aug 23, 2010 at 04:15 AM

    Hi,

    As the sale is already completed in legacy system, you need not migrate the old sales order also into the SAP system to do return. Instead you can have a separate return order type for only completed sales orders in legacy system. For them, you can maintain a Z field where the old order number can be provided. Anyway the standard document flow will not be captured in SAP as the old document is not in SAP. You can capture the document flow only by using this Z field.

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  • Aug 23, 2010 at 04:45 AM

    If your intension is to take only the stock into SAP, then you can take the returned stocks directly via MB1A with movement type 292 where you can maintain the original sale order reference in the field "Doc.Header Text" which will be passed on to FI table BKPF. Parallelly, an FI entry can also be passed to make a credit entry against that customer account.

    On the other hand, if you want to capture via a return order, then create a return order without referencing the parent billing document and follow the SD process.

    thanks

    G. Lakshmipathi

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    Former Member
    Sep 22, 2010 at 04:02 AM

    Thanks

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