Every time we cancel an invoice in SD, it is posted in FI as if it was a credit memo. The posting key in FI is 11 instead of 12 and they don’t clear each other. It causes problems because the invoice and the credit memo remain opened (the credit memo doesn’t compensate the invoice).
We get the following error message:
Document xxxxxxx saved (no automatic clearing of billing document zzzzzz)
Message No. VF216
The automatic clearing of billing document and reversal is not possible. This may be, for example, because the line item update is deactivated. The reversal cannot be created. The accounting documents have to be cleared manually.
We followed the steps that were mentioned in SAP note 339928, setting the value "B" in the parameter RULE_NEW_CANCEL so the system uses the new cancellation procedure. Despite of this implementation in the include RV60BFZA, the system it is not being clearing both documents automatically.
The function AC_DOCUMENT_REVERSE received the value 1, which means reverse was impossible. In case of
#reverse_impossible" the system goes on with the old cancellation
procedure.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.