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Leading "+" in the callers number is deleted from the cti_payload

Dec 05, 2016 at 07:10 AM


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We would like to use the cti adapter to connect our telephony to C4C.

C4C saves phone numbers always with the leading "+" e.g. +49 123 456789

Our telephony also provides the number like this.

But through the cti-adaper the plus is lost. payload is only 49 123 456789.

So we would like to try to edit the adapter, but we cannot find the download in the market place.

All blog-posts etc. have an old link provided...

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