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Former Member

Add-On/Support pack error in SPAM/SAINT

Hello Everyone,


When ever we try to install an Support Pack in SAP IDES system we are facing this error

Dependant component is required when we checked the logs SAP_APPL 600, 602,604 but our system has higher SAP_APPL 606, EMBORGCH 605, WSCCLICK 100_700 Our system meets all the requirements.error-log.pngerror-log1.pngerror-log2.png Attached the error log screen shot can any one help me out in this.

error-log.png (29.4 kB)
error-log1.png (111.5 kB)
error-log2.png (148.8 kB)
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5 Answers

  • Dec 05, 2016 at 07:52 AM

    Hi Sharath,

    Which component are you patching? Also, how many components/ patches have you selected in the queue?

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    Former Member
    Dec 06, 2016 at 06:12 AM

    Thank you for the response,

    SAINT Queue has OTBCBAS, opentext Business centre component. This is the only component in the queue.

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  • Jan 16, 2017 at 03:42 PM

    Hello Sharath,

    the new system conditions may result in an inconsistent system state for the already installed Add-Ons. The partners and owner of these Add-Ons have only certified their software for a certain software state and not for a different one. Even a deviating support package level may cause troubles and the Add-On might not longer work. Hence SPAM/SAINT/SUM verify whether such a violation would occur when you apply the queue. You have to contact the owner of the Add-on for an ACP. You cannot skip this type of check.

    SAP note 2378346 describes possible solution, too.

    best regards,

    Thorsten Scheyter (SPAM/SAINT Development)

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    Former Member
    Jan 18, 2017 at 06:48 AM

    Hello Thorsten,

    Thank you for replying.

    Went through the SAP Note that was informative, still not able to draw a conclusion over the issue which we are facing.

    This issue is perusing from quiet a long time we have tried in different SAP_IDES system which we dint find any such issues, we have successfully installed ADA and VIM component.

    New installation if SAP_IDES is a exact copy of the old system still we are facing above described issue.

    Regards,

    Sharath.S

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    Former Member
    Sep 27, 2017 at 05:02 AM

    Install the latest SPAM update SP 66 and you wont have this problem anymore.

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