How to drive sales order Organizational Unit to equal the Sales Office

[Former Member]

CRM 7.0, sales order is using org rule ORGMAN_23 which has FM CRM_ORGMAN_ORGOBJECTS_FIND_11

The sales order finds the sales org, dist channel, division, sales office, and sales group but the Organizational Unit always matches the sales group.

Will any of the delivered FM's used in PFAC

CRM_ORGMAN_ORGOBJECTS_FIND_1

CRM_ORGMAN_ORGOBJECTS_FIND_2

CRM_ORGMAN_ORGOBJECTS_FIND_3 ......

return the results I desire? or will we need to copy and modify one of these FM's.

[Maggie · Accepted solution]

Hello,

You need to adjust your org structure in ppoma_crm.

Currently the org unit which is mapped to an ECC sales group holds the attributes that mapped to the BP's sales area data.

(If you are using rule ORGMAN_23).

Please create an org unit, which is not mapped to the sales group, with the desired attributes, then assign the BP to this org unit.

Best regards,

Maggie

[Former Member · Accepted solution]

Hello Maggie,

I appreciate the response but our requirement is still requires the sales office field to equal the value in ECC KNVV table value.

The sales office is component we drive commissions off of and trying to limit the org unit to that level for CRM security rights.