An error occurred while trying to connect to the provider (UWL)

[Former Member]

Hi Experts,

We are on SRM 7.0 SP05

We are facing issue in UWL for approvers. If I log-in as approver in EP, am getting the below message.

Warning: An error occurred while trying to connect to the provider. If I click on the details of the warning

Exception type:com.sap.netweaver.bc.uwl.connect.ConnectorException Message:Aug 18 13:28:05 BST 2010

(Connector) :com.sap.portal.connectivity.ConnectivityRuntimeException:User is missing credentials for connecting to alias SAP_SRM. Contact your system administrator.

I am not facing the above issue, If I use SAP_ALL profile to the user.....So, seems that there is some authorisation object missing for the approver role (Manager).

Please advice

Appreciate your help

BR

Siva

[Former Member · Accepted solution]

Hi,

If you ar eusing user-mapping, It might also be possible that user is not mapped correctly or user may have got locked...

May be also due to SSO ...

also check permission of system object in portal created for SRM or UWL...

regards,

jigar oza

[Former Member]

The error that you are getting can be caused because of multiple reasons. If you have already checked the obvious , and I see multiple people responses in the forum. Here is my tip.

Go ahead and check if the u201CGROUPu201D you specified in the system object matches to the group that is active/exists in u201CSMLGu201D in your backend system , and try once again.

Thanks,

Uday