Change requests cannot be displayed or created, because the RFC connection

[shishir_kumar3]

In solution_manager, under Change Management->Support Package Stacks gives the following error:

Change requests cannot be displayed or created, because the RFC connection has errors, or is not maintained.

Check whether the RFC connection to the Change Man agement system is under the key CHARM_DEST (APPLI field in the DESTINAT field), in the view BCOS_CUST. You need authorization for the cross-client view/table maintenance (S_TABU_DIS and S_TABU_CLI).

Check the RFC connection in the transaction SM59. If your SAP Solution Manager system is also your Change Manager system, the internal connection must be 'NONE'. You need authorization for the administration of RFC connections (S_RFC_ADM).

IN SM59

SAP-OSS and SAP-OSS-LIST-O01 both are ok and testing ok.

What could be the reason?

[fernando_rocha1 · Accepted solution]

Hi Shishir,

Have you activated ChaRM in your solution manager system?

Please take a look ate table BCOS_CUST.

You should have the following in your solman system:

APPLI OSS_OR_SM DESTINAT CLIENT VERSION

CHARM_DEST W NONE CUST620 1.0

OSS_MSG W NONE CUST620 1.0

BR

Fernando

[Former Member · Accepted solution]

I had found the same answer somewhere else in the forums and applied that. Now the problem is resolved. thanks.