SAP Router - Walldorf cant connect after cert renewal

[Former Member]

Hi experts,

I just renewed our SAP Router certificate it was due in 2 days. It went fine, but now SAP Support gets server timeout - it seems they cant connect, they get "500 Internal Server Error".

What can be the problem? As were in a project with US I need SAP Router up within the next 3 hours, so any help is greatly appreciated.

Thanks!

[Former Member · Accepted solution]

Hi,

We have also faced the similar issue some days back. The issue may be beacause of network. Ask SAP to try once again.

Regards,

Varadharajan M

[Former Member · Accepted solution]

Hi

Markus - Thanks for the hint, i created an OSS for SAP to look at. I think it has something to do with the user i use for creating sec credentials. I get this:

*** ERROR => SncPEstablishContext()==SNCERR_GSSAPI
      GSS-API(maj): Miscellaneous failure
      GSS-API(min): File is not existing

[Former Member · Accepted solution]

Hi,

The user that you need to use is the <sid>adm.

And also the all the commands to import the certificate should be executed from

the SAProuter folder.

Not really sure if this is a pre-requisite, but it is usually done.

Regards,

Vishnu.

[Former Member · Accepted solution]

Hi everyone,

just wanted to update you on this one, it is fixed, it was indeed because I wasnt logged on to the system with the sidadm (owner of the SAP Router service).

Thanks for taking your time to reply!

Kind Regards,

Soren

[markus_doehr2]

For time critical problem it's much better to open an OSS call (XX-SER-NET), those guys may help you much faster than we here.

Markus