Excel export error, in edit mode

[Former Member]

Hi,

when I take an excel export of my web intelligence report in edit mode, there is an error occurring (started after implementation of SSL) as it ws running fine earlier. And this problem is only IE specific. while if we take an excel export in view mode it works fine.

ERROR:-

Internet explorer can not download cdz servlet from (serverIP).

Please suggest some solution.

Thanks,

Bhawna Gaur

[Former Member]

Try the following options to see if it works:

- Uncheck "Do not save encrypted pages to disk" option in the IE properties/Advanced/Security

- Open Java Control Panel > Tab:[General] Settings > Delete Files > Select all options > OK

[Former Member]

Hi,

Try this option:

1. Ensure there is no pop-up blocker option selected in IE to prevent file export.

If the report contain hyperlinks, it is advisable to use the export feature in View mode.