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author's profile photo Former Member
Former Member

Script not showing for call list which generated from Campaign

Hi,

i have created campaign with communication medium telephone and target group as well as i have assaigned script for campaign to generate call list.call list generated and i have assaigned users to call list.

i logeed with one of the user in interaction centre agent.i am able to see all the calls generated for call list.

But script not showing for call list.

where i can see the script which assaigned to campaign in interaction centre agent

Even i have generated call list with out campaign also not showing script in interaction center.for this i performed below

1. call list generated

2 .call list maintainace--assaigned script to call list

But i am not able to see script for call list in interaction center.

Thanks & Regards

Kishore Kumar

Edited by: kishore kumar on Aug 13, 2010 1:35 PM

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  • author's profile photo Former Member
    Former Member
    Posted on Aug 17, 2010 at 05:47 AM

    Any solutions?

    Edited by: kishore kumar on Aug 17, 2010 11:17 AM

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