CEUPDATEMENAGER Hangs while upgrading from CE 7.11 to 7.20

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Hi,

I am updating our sandbox CE 7.11 SPS4 system to CE 7.20 SPS2.

I have downloaded the CEUPDATEMANAGER file for CE 7.20 from service marketplace: CEUPDATEMANAGER01_0-20005861.SAR (for AIX).

After extracting this file in kernel directory, I started the ceupdatemanager using root user. Then, I selected the instance to be

updated, entered Administrator password and then on next screen enetered password for sceadm. Immediately aftere this, the gui screen gets hung and its status bar shows:

unknown message ID (ce.updater.checkingFile) with parameter

(s): /usr/sap/SCE/J10/j2ee/cluster/apps/sap.com/core.lyt/developmentserver/res/skins/neutral/images/chart_line_overlaid3d.gif

Also, sapinst_dev.log shows the following warning:

WARNING 2010-08-13 07:21:22.144 [syuxcgroup.cpp:146]

<anonymous namespace>::for_each_user lib=syslib module=syslibSystem call failed. Error 3 (No such process) in execution of system

call 'getpwent' with parameter (), line (143) in file (syuxcgroup.cpp),

stack trace: iaxxejsctl.cpp: 272: EJS_ControllerImpl::executeScript()

iaxxejsbas.hpp: 450: EJS_Base::dispatchFunctionCall()

iaxxejsexp.cpp: 1154: EJS_Gui::invokeDialog()

iaxxgenimp.cpp: 239: CGuiEngineImp::showDialogCalledByJs()

iaxxgenimp.cpp: 1238: CGuiEngineImp::acceptAnswerForBlockingRequest

iaxxdlghnd.cpp: 63: CDialogHandler::doHandleDoc()

iaxxcdialogdoc.cpp: 179: CDialogDocument::submit()

iaxxejsctl.cpp: 272: EJS_ControllerImpl::executeScript()

iaxxejsbas.hpp: 450: EJS_Base::dispatchFunctionCall()

iaxxejsexp.cpp: 178: EJS_Installer::invokeModuleCall()

syxxbuser.cpp: 242: *** syslib entry point CSyUser::isMember(const

iastring & 'sapinst') const ***

syuxcuser.cpp: 664: bool CSyUserImpl::isMember(const iastring & sName)

const

syuxcgroup.cpp: 404: PSyAccountIterator CSyGroupImpl('2000')::getMembers() const

syuxcgroup.cpp: 102: <anonymous namespace>::for_each_user

Please help.

Thanks,

Shitij