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Aug 11, 2010 at 11:59 PM

Interactive Script Editor (ISE) running over IE8

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Hi all,

Iu2019m working with CRM 7.0 and I was having troubles to execute the ISE over Internet Explorer 8 (and some of my colleagues over IE7) so after a couple of days struggling with this I came out with u201Ca solutionu201D and I want to share it with you:

First of all I add the ise.jar file to the ISEu2019s BSP application CRM_IC_ISE: Looking for a solution I realize that in other systems this file was present. In the same application I modify the initial page to u201Cdefault.htmu201D.

After this I change the URL IC-SCREDIT (IMG->CRM->UI Framework->Tech role de def->Tx Launcher->Define URLs and parameters) to the page u201Cdefault.htmu201D.

Once this is done we only need to look for the Clientu2019s java installation: I try to run it over JRE6 and IE8 but it didnu2019t work. So I try it with JRE5 and it works fine.

Thatu2019s it, now I have the ISE running with no issues 😊

If you have any comments or doubts please feel free to added here.

Regards,

Alvaro

Note: This is just one approach and it is the result of my own investigation.