Skip to Content
0
Former Member
Aug 11, 2010 at 11:07 AM

COPA - issue

20 Views

Hi Guru's,

A sales invoice was created and the value fields in COPA that were hit were:-

Billed quantity

phl volume

Quantity 01

sales quantity

Non-reporting WXX1

Other sale ded

other sale ded 2

Revenue

Standard cogs 5

Standard price

Customer service needed to pass credit but a the credit memo was created for the full amount of the invoice by mistake.

The credit memo hit the following value fields in COPA

Non-reporting WXX1

Other sale ded

other sale ded 2

Revenue

To correct the mistake of the credit memo a debit memo was created (but with the wrong amounts) and it also hit the same value fields.

to correct this my thought is reverse the debit memo with the wrong amounts and recreate the debit memo with the full amount bringing the invoice back to the full amount. Then re-create the credit memo which I hope then will hit COGS ? fixing and the showing the correct values in COPA? Or is there a better way to go around this issue.

Please advice.

Thanks

Yasmeen