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Error occurred while trying to access desktop

Dear All,

I'm just finished the installation of EP on NW 7.01, AS on linux machine and Oracle DB.

The installation has been completed successfully.

But, while trying to login into the Portal (with any user) the following error message is displayed:

Error occurred while trying to access desktop: "portal_content/every_user/general/defaultDesktop". The object does not exist or you are not authorized to access it. If this problem persists, contact your system administrator.

I read some other related posts and the problem was solved after applying oss note 869690

So in my case, i still cannot display the framework after replacing the URL with the following URL:

http://<Host Name>:<Host Port>/irj/servlet/prt/portal/prtroot/

pcd!3aportal_content!2fcom.sap.pct!2fevery_user!2fgeneral!2fcom.sap.portal.frameworkpage

When I go to the NWA developer traces I find the following stack trace:

03:30_10/08/10_0002_15463750

[EXCEPTION]

com.sapportals.portal.prt.runtime.PortalRuntimeException: iView not found: pcd:portal_content/com.sap.pct/every_user/general/com.sap.portal.frameworkpage

at com.sapportals.portal.prt.deployment.DeploymentManager.getPropertyContentProvider(DeploymentManager.java:1937)

at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.refresh(PortalComponentContextItem.java:234)

at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.getContext(PortalComponentContextItem.java:316)

at com.sapportals.portal.prt.component.PortalComponentRequest.getComponentContext(PortalComponentRequest.java:387)

at com.sapportals.portal.prt.connection.PortalRequest.getRootContext(PortalRequest.java:488)

at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:607)

at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)

at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:523)

at java.security.AccessController.doPrivileged(AccessController.java:246)

at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:412)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(AccessController.java:219)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)

Thank you for your help.

Best regards,

Dayan.

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2 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Aug 10, 2010 at 08:08 PM

    Hello Dayan.

    As you are on SAP NetWeaver Portal 7.01 (EHP1) you may have a luck with Ajax Framework Page. You have to activate it with the following url:

    http://<host>:<port>/irj/servlet/prt/portal/prtroot/com.sap.portal.navigation.afp.setup.AFPEnabler

    Then try to access to portal:

    http://<host>:<port>/irj/portal/ajax 

    Best regards,

    Aliaksandr Zhukau

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  • Posted on Aug 11, 2010 at 02:18 PM

    Hi Aliaksandr,

    Thank you for your reply.

    I cannot access to this URL to.

    I have the following message

    Failed to add Ajax Portal Desktop rule.

    Error folder defaultAjaxframeworkContent already exist

    Force mode creation (delete old content and recreate)

    And when i force the creation, i have the error below.

    Error folder defaultAjaxframeworkContent already exist

    Failed to lookup defaultAjaxframeworkContent: Child not found: general at portal_content/every_user

    Regards,

    Dayan.

    Edited by: Administrator EDS on Aug 11, 2010 4:24 PM

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