Skip to Content
author's profile photo Former Member
Former Member

Web service available in SAP Solution Manager

Hi,

Which are the Webservices available in SAP Solution Manager.

I want to Integrate HP Openview change request process with SAP Solution Manager ChaRM.

Regards

PK

Edited by: PK on Aug 9, 2010 3:37 PM

Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

3 Answers

  • Best Answer
    Posted on Aug 09, 2010 at 01:47 PM

    You may have a look in Trx : SOAMANAGER

    Add a comment
    10|10000 characters needed characters exceeded

  • author's profile photo Former Member
    Former Member
    Posted on Aug 09, 2010 at 05:05 PM

    Although the path vary between release - webservices for Solution Manager are usually available in transaction SICF

    under the following path

    /default_host/sap/bc/solman

    /default_host/sap/bc/bsp/sap/solutionmanager

    However I am not aware of an webservice/interface from CHARM to 3rd party service desk products

    What is provided as of Solman 7 is an interface between SAP Service Desk and other 3rd party service desk products

    - so if you setup Solution Manager Service Desk you can have a business process from

    Openview ---> SAP Service Desk ---> SAP Charm

    Best wishes

    Stuart

    Add a comment
    10|10000 characters needed characters exceeded

  • Posted on Aug 09, 2010 at 05:06 PM

    Hello PK

    From what I understood you would like to access the CHARM workcenter. To access this service, go to solman_workcenter and go to Change Management tab.

    If you don't have authorization to see workcenter, create the solman_admin user in Initial Configuration of SOLMAN_SETUP. This user by default has all authorizations.

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.