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Internal Server Error in Message Display Tool

Former Member
0 Kudos

Hello forum,

for some weeks we have a strange problem with some messages. They will not go through the SOAP-adapterand if I go to the "Message Display Tool" via Message Monitoring, and try to see the message payload it says "Internal Server Error". The "details" are

Error javax.servlet.ServletException: null, with root cause java.lang.NullPointerException: null.

Is there a way to see the full stack trace? Or some more server logs?

Regards

Christian

Accepted Solutions (0)

Answers (3)

Answers (3)

sunil_singh13
Active Contributor
0 Kudos

Christian,

It might be due to bad data for which target system is unable to send back the response resulting in timeout.

Use some SOAP tool (Like Altove) take the data for which you are facing the problem and see if you can find something.

You can put your SOAP communication Channel in Debug mode as well.

Thanks,

Sunil Singh

Former Member
0 Kudos

Hello Sunil,

can give me a hint where I can find documentation on how to set an adapter into debug mode?

Regards

Christian

Former Member
0 Kudos

Hi Christian,

Restart your Java stack that eould fix the issue.

Thanks,

Former Member
0 Kudos

Hi Christian,

Looks like a connectivity issue....probably a restart of java stack should solve your issue.

Regds,

Pinangshuk.

Former Member
0 Kudos

Hi both of you

We did that already, but have the same problem again. What makes it really strange is that the problem occurs with one out of 100 messages (round about). And it seems to have sth. to do with the data, because it happens again, if I try to send the same message again.

But the data looks as good as the data in all other messages with this interface...

That is why I really like to have a look into the server logs of the WAS...

Can you give me a hint where to find?

Regards

Christian

Former Member
Former Member
0 Kudos

Hello Hareenkumar

The link you gave me was quite helpful. I found some more logs and also tried the defauls traces. But I still did not find the error. It always seem to end in a "Null pointer exception". So I guess, that the AF does not get the message properly or something like that.

We use PI 7.0 Patchlevel 16 I think. Is there anyone out there who has experienced something like that?

Regards

Christian