Hi guys,
I have a question about the SAP C4C background running scheduled jobs. Our case is this we have created a custom BO, then we implemented a XML input file integration for that custom BO.
In the BeforeSave action of this custom BO, we write the code for creating new standard Leads with the data is depended on fields of our custom BO.
Our purpose of this implementation is to routinely import new Leads data from external system via putting data files to the WebDAV file repository of the custom BO XML file integration.
The overall process is as following: XML file -> WebDAV folder of custom BO -> create custom BO -> create new Leads (with the data of custom BO).
Our designed process is worked perfectly with a small data set (about 10 ~ 50 records) in imported XML file, new Leads were created successfully.
However, recently we tested with a large data set (about 200~1000 records) in imported XML file. The process seem crashed and no new Leads was created for hours waiting. Then the importing process is stuck and can't proceed any other XML file (even with small data files with 10 ~ 50 records).
In our assumption, there might be some errors related to the background importing jobs which make the crashes of overall XML importing mechanism.
So our question is can we refresh or restart the background running jobs of XML input in SAP C4C ? or is there any way to help us to track the status of XML input integration while running ?
Any help is appreciated.
Thank you so much.
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