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CATS - error in workflow while releasing the time entry record

Former Member
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Dear Experts,

I have setup the configuration for CATS with approval along with workflow. I have maintained the Entry profile and also the Approval steps.

After entering the time sheet and while releasing the record, system is prompting to enter the user id, I have entered the user id and click OK button, system is producing the following error message:

An error occurred on starting the workflow

Message no. LR365

Diagnosis

For technical reasons, the system cannot start the SAP Business Workflow.

Procedure

Contact your system administrator.

I have activated the work flow customization using Trnx SWU3.

Can some one please help me out in solving this problem.

Thanks in advance,

Regards,

Praveen

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
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Hi,

Please ensure that IT0105 - subtype 0001 is maintained for the employee who's filling the timesheet.

Regards,

Dilek

Former Member
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Dilek,

Thnx for your reply, as per your comment, I have maintained the IT0105 n subtype 0001. But the same error is producing still.

Please help me out.

Praveen

Former Member
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I got the solution, we have to maintain the task TS31000004 as general task in the transaction PFTC - 31000004 -> Additional Data -> Agent Assignment -> Maintain, in the next screen GOTO -> Attributes (F8), then Change the task type to General task.

Also we have to create variant by name WORKFLOW for the program RCATSB01.

The above has solved my problem.

Thanks for support.

Praveen

former_member212348
Participant
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Hi,

I am getting an issue...after saving the data in CAT2, I am not getting any approver option, it is just getting saved.; though I have configured user profile correctly.

former_member182377
Active Contributor
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Hi Arka,

Share the screenshot.

Thanks

Sriram

former_member212348
Participant
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sreehari_vpillai
Active Contributor
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go sicf and activate the respective nodes.

Former Member
0 Kudos

can some please help me on this issue.