Can we map 2 external ID(ERP sales org) to one C4C sales org

[former_member273875]

Hi experts,

At this time, we replicate business party from ECC to C4C. Can we map 2 external ID(ERP sales org) to one C4C Sales org at the image below

Thanks and Regards,

Huy-Nguyen

[tamitdassharma · Accepted solution]

Hello huy_digital,

As per your question you want to associate two sales org from ECC to one sales org in C4C. Please correct me if I am wrong.

If above mentioned is your requirement, then mapping 2 different external ID to a single internal ID (ID) in C4C is not possible.

However, you can have identical sales org in C4C (Description same, but ID different) and then map them to the IDs from ECC (External ID).

Let me know if this helps you out.

[former_member273875 · Accepted solution]

Hi dassharma

You always help me with your answer. At this time I want to map 2 sales org from ECC to one sales org in C4C and you said it's impossible.

Then we need to work around by duplicate a sales org in C4C with difference ID and map it with the ID from ECC. Thanks for your guide

Regards,

Huy-Nguyen

[tamitdassharma · Accepted solution]

Hello huy_digital

Glad to be of some assistance with your queries. I feel there are many open ends to the cloud solution. Hence I try to provide a possible solution if not then a probable work around.

[ankurgodre]

Hello Quang,

If you want to replicate two Sales Org. IDs from SAP ECC into one Sales Org. in C4C, try manipulating the Value mappings in the middleware - SAP PI/CPI, if that helps at all.

Do consider the implication on transactions in C4C as two different Sales Org. mean two different Sales Areas for transactions. Do your impact analysis before you actually do this, however, for testing purpose you may try if this is possible to do the middleware. Also, if you have bidirectional integration, you need to see that if you are able to manipulate Two Sales Org. into one, how would you manipulate it back fro C4C to SAP ECC - this would be a challenge.

There will be many things to consider though if you want to accomplish this.

BR
Ankur

[former_member273875]

Hi Ankur,

Thanks for your advice. I will consider about it

Regards,

Huy-Nguyen