I have the problem that I can not refresh data via Live Office in an Xcelsius Dashboard in the preview. When I try to refresh the data the following error occurs: Database logon failed. (LO26603)
To the scenario: I built a Crystal Reports report connecting to a SAP IS-U table and had imported it via Live Office in an Excel file. When I refresh the report in Excel it works fine. Then I opened a new file in Xcelsius and imported the Excel Spreadsheet. At this time it is still possible to refresh the report by starting it in the Excel workspace and logon at SAP IS-U.
But then I start the preview for the dashboard I first logon at BO-Enterprise and then the error occurs. I choose the Enterprise authentication. In this case I miss the logon-screen for the SAP IS-U. So I can not type the logon/user data.
I use the Xcelsius 2008 SP3 with FP3.2, Crystal Reports 2008 SP3 and BO Integration Kit for SAP SP3.
Can anybody help me please. I need your help.