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Former Member

Required Delivery Date Not coming good for only few customers

Hi Gurus,

I have a very peculiar problem, related to the RDD (Required Delivery Date) in Sales Orders.

We have configured the system with D+2 as the delivery date and the system is proposing us the dates accordingly.

Also above VOV8 configuration of Proposing of Delivery Dates we have a user exit working (Don't know why they have design this user exit when we have a standard functionality of proposing of RDD) which is putting the RDD to D+1.

Now when we just enter into VA01

The system ll show us RDD as D+2. (as per VOV8 config)

When we put the customer no. and press enter the above mentioned user exit ll activated and changes the RDD to D+1

Now the main issue is that, for only few of the customers the system picks up the delivery date as D+1 without considering the next day which is Saturday (which is wrong as per business process as we don't deliver on Saturday's).

For all other customers the system ll propose a correct delivery date of Monday when we enter the order on Friday.

What ll be the solution for this??

Thanks in Advance

Ajay

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2 Answers

  • Best Answer
    Jul 31, 2010 at 05:03 AM
    Now the main issue is that, for only few of the customers the system 
       picks up the delivery date as D+1 without considering the next day

    May be in the exit, any of the following would have been predefined to check

    a) Account Group

    b) Sales Area or Sales Office

    c) Tax Classification

    d) Account Assignment Group

    Please compare this with one customer to whom, it is coming correctly.

    thanks

    G. Lakshmipathi

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    Former Member
    Jul 29, 2011 at 12:39 AM

    The Factory calender needs to be changed for the customers is question.

    Needs to mark the Saturday as non working day, so that the system ll take the next delivery date as Monday.

    Cheers!!!

    Ajay

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