Not able to login to portal

[Former Member]

Hi

I am not able to login to portal despite providing valid user name and password.

Lgin screen reappears as soon as I enter my user id or password.

Incase I provide wrong password, then also it does not give any error message but the login screen again.

We have configured SPNego login module and I can enter in the portal if I keep windows integrated authentication enabled.

I can also login to visual admin successfully.

I am facing issues while trying to enter the portal using UIDPW way.

Any hints?

Regards

Vineet

[Former Member]

Tweaking Login stack corrceted the issue

[Former Member]

Hi Vineet,

It may sound stupid. Have you tried to create a new browser session?

OR

Can you login to NWA?

Ismail

[Former Member]

Hi

My apolozies for delay in response.

I have tried creating new browser session, clearing cache and cookies, restarting my system etc but it is simply not working.

Regards

Vineet

[p330068]

Hi Vineet

Try to "Reset Web Settings" at Internet Explorer Tools -> Internet Options -> Programs >> Reset Web Settings >> select "Also reset my home page" >> Yes then open new browser session and check it and let us know.

Hope it will helps

Regards

Arun Jaiswal

[Former Member]

Hi

I tried as you said but still negative output. I mean it did not solve the issue.

Any other suggestion?

I have given points for helpful answer.

Regards

Vineet

[Former Member]

You mention you have setup spnego authentication, did you also move the ume to the ADS (ldap management)?

You should check your logon stack, if it still contains the basis authentication logon module. You can do this in the visual admin tool -> server -> services -> security provider

Usually the logon stack is called "ticket"

Finally you should check the default trace ("logviewer") for logon errors. If all this does not help, then have a look at [982127 - Troubleshooting authentication problems|https://service.sap.com/sap/support/notes/982127]

Cheers Michael

[Former Member]

Hi

Thanks for your response.

Below are the logon modules available in logon stack

EvaluateTicketLoginModule

BasicPasswordLoginModule

SPNegoLoginModule

CreateTicketLoginModule

I am not able to draw any conclusion based on the Error in NWA.

Do not have access to SMP.

Request further support.

Regards

Vineet