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Former Member
Jul 29, 2010 at 09:43 AM

Segmentation in CRM Marketing - Using customer hierarchy in BI query


Hi all,

We are using segmentation in CRM 7.0. As part of this we are creating DataSources based upon BI queries.

This works fine when we create queries with 0CUSTOMER in the rows. However when we assign a hierarchy to 0customer in the query designer, we are not able to select any customers in segmentation.

Does anyone know if it is possible to use hierarchies on customer/business partner for segmentation ?

Thanks Mikkel